FAQs

Yes,we are a factory. We ensure product quality and supply stability by establishing a stable supply chain. Quality of service, stability of supply and diversity of channels are all our strengths

Yes! While we primarily sells diamonds and fine jewelry online, our showrooms offer the perfect way to see, touch, and try on our rings in person.  Our diamond and jewelry experts are available for one-on-one consultations to help you find your perfect fit. They’ll answer all your questions and assist you in placing an order on our site for free shipping to your doorstep.

Yes, we are looking for resellers in specific areas, experienced resellers are welcome to contact us for further discussion!

We will respond to your inquiry as soon as possible, usually within 2 hours.

We offer a customized service that can be tailored to the specific needs of our customers. Please let us know your specific requirements and we will try our best to meet your needs!

Our commitment to you does not end at delivery. Items may be returned or exchanged within 30 days from when they were shipped, free-of-charge and no questions asked. To be eligible for return, items must be in their original purchase condition and include all product documentation.